We booked Raphael Rachman for a private photography session on the beach during our Christmas vacation to Naples, Florida after seeing a Groupon advertisement.He arrived at the location and took our pictures to our satisfaction.
The problem came when none of our family members received the portrait packages they ordered and paid for! We repeatedly contacted Raphael Rachman in attempt to get him to do the right thing and provide our family with the photographs that we had paid for. Raphael Rachman even went so far as to provide us fake tracking numbers to make us think that our portraits were on the way! Several other families have posted online reviews stating that the same thing happened to them.
Be very careful in doing business with this photographer!We are very disappointed to learn that this business is still advertising on Groupon and luring in more customers!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of photo session and associated monetary loss in the amount of $427. Raphael Rachman Studios needs to have the product delivered according to poster's claims.
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